We accept order cancellation before the product is shipped. If the order is canceled you will get a full refund. We cannot cancel the order if the product is already shipped. We accept return on products, except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. To be eligible for a return, your item must be unused and in the same condition that you received them. It must also be in its original packaging. Before returning packages, please contact us by email to get the shipping address or other details. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 to 3 days. We can only issue a refund when we get the package back.